Privacy Policy

We may collect information you provide directly, including name, email address, phone number, account identifiers, order details, payment references, support messages, and feedback.

We may also collect technical information such as device data, browser type, IP address, referring pages, usage events, cookies, and approximate location data needed to operate and protect the service.

We use personal information to process orders, verify payments, deliver products, provide receipts, manage accounts, respond to support requests, prevent fraud, and improve the service.

We may use contact details to send service messages about orders, account activity, policy changes, or support cases. Marketing messages, when used, will follow applicable consent rules.

Topupgun does not sell personal information for unrelated third-party marketing.

We may share information with payment processors, fulfillment partners, infrastructure providers, analytics tools, legal advisers, or authorities when needed to provide services, comply with law, investigate misuse, or protect users.

Cookies and similar technologies help keep sessions working, remember preferences, measure service usage, and improve site reliability.

We use reasonable technical and organizational safeguards to protect information, but users must also keep passwords, devices, and verification codes secure.

We keep information only as long as needed for service, accounting, legal, dispute, fraud-prevention, and security purposes.

You may request access, correction, or deletion of personal information where applicable. Some data may need to be retained when required by law or legitimate business obligations.

For privacy questions or data requests, contact Topupgun at support@topupgun.com or +62 851 21525115. The same number is available through WhatsApp and Telegram.